1. Can the systems be made to any given size?
Yes, but panels need to be within safety and structural parameters.

2. Are there standard panel sizes?
No, door sets are made bespoke.

3. Are there maximum panel sizes?
Typically, maximum panel width = 1metre.

4. What are the delivery lead times for aluminium and Timber systems?
Aluminium 5-6 weeks, Timber 6-8 weeks.

5. Are doors offered as both inward or outward opening?
Yes, to suit requirements, there is no cost implication.

6. Is it possible to have a flush track?
A choice of tracks is available, including a flush track.

7. Is there a choice of glazing options?
Standard glazing is 4x16x4mm Toughened, Low 'E', Argon filled double glazed units. Safety and solar control glass is available to suit most requirements, at extra cost.

8. What finishes are available for both systems?
Aluminium - available in standard RAL colours.
Timber - factory finished in a water-based Sikkens preservative and stain in a range of colours. RAL colours are also available.

9. How can I see your products?
We install systems nationally and would be happy for you to view a private installation by appointment.

10. Who is responsible for the installation?
You will be designated a Contracts Manager who will oversee the manufacture, installation, and commissioning of your system.

11. Where are the systems manufactured?
Aluminium systems are German designed, British built and manufactured at our extensive facility in Loughborough. Timber systems are manufactured at our sister company in Germany using state of the art technology.

12. What weather ratings do the systems achieve?
Please refer to 'Quality and Guarantees' section.

13. What are the maintenance requirements for each system?
Virtually maintenance free. Regular vacuuming of the bottom track together with occasional lubricating of the moving parts are all that is required.

14. What after sales service do you offer?
If required, we offer a speedy after sales service by our trained technicians.

15. What provision do you make for disabled access?
There is a choice of floor track, including a flush level track. Panels can also be made up to 1 metre wide, allowing for easy wheelchair access.